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Support Request Form

Please fill out all of the information down correctly. The moment you submit your request a ticket will be made and our support staff will get back to you as soon as we can.
Name ( Same as used on Order) *

First NameLast Name
Your Email Address ( Same as used on Order) *
Tech support solution will be sent to this email address.
Order Number ( Emailed to you after Purchase) *
Select Which one Applies
Which Delete Tuner Did you Purchase? *
Select Which one Applies

I have an Error MessageI have installation QuestionsI made a Modification to my truck
Tech support can take 1-2 Business Days to process, once we have a solution, we will contact you via email. Please write in detail what issue you are experiencing and include pictures of your error codes or anything useful for us to have to understand the issue you are experiencing. Thank you!
If you are expirencing any issues with your RaceMe Ultra tuner, please first check in with the RaceMe Support page. We do not create these tunes, they will be able to asssis you quickly.

RaceMe Contact : https://www.racemeofficial.com/contact/

If you are still runing into issues or may have a question, please fill out the details below.
If none of those prompts applied to you, please provide us as much detail as possible. Our support team will require detailed information in order to assist you.*
What is the Year/Make/Model Of your truck?*
Install Question - Select which one applies*

What Do i Install first? Tune or Hard Parts?How do I find my tune file on my Delete Tuner?Can I unplug my tuner after it is installed?I installed my delete tunes, but I am still getting codes - What do I do?I am not sure if my tunes actually installed - How can I check?How to clear Permanent code?I have DTC codes before install - What do I do?I made an upgrade to my truck before install - What do I do?Where does my Switch(SOTF) go?How does my switch(SOTF) work?I think my switch(SOTF) is not working...My Truck has some power issues - What do I do?My Transmission is acting strange - What do I do?Where is the Transmission Tune?I HAVE A DIFFERENT PROBLEM
Select the EFI LIVE Error code you are receiving*

$2081$0340$0502$053E$0536DTC CODES (Example P103E, P110F..Etc)OTHER ERROR CODE
Enter your Error/DTC code*
example: $053E ( if multiple codes, separate with a comma) example $053E,$0281...
Please list all Modifications you have made on your truck*
Which Item are you needing help with? ( select all that apply)*

EGR InstallDelete Pipe InstallOther
Clearly state the issue you are experiencing. Please add as much detail as possible so we are able to fully understand the issue we need to address. *
Please include pictures of your error codes or anything useful regarding the issue you are experiencing.

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Missing parts to your order, Select all that apply. If you are missing any items please attach pictures of what you have received down below*

I am missing parts in my EGR KitI am missing parts in my Delete Pipe KitI am missing a cable with my tunerNot applicable
Tracking Item: Select all that apply*

I am missing my TunerI am missing my EGR KitI am missing my Delete pipeNot applicable.
Upload pictures of what you have received if you are missing parts

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Support Request Form